/case-studies / travel-genai-itinerary
GENERATIVE AI & COPILOTS

A GenAI itinerary builder lifts engagement for a travel brand

client
Travel Brand
industry
Travel
services
Generative AI · Web
duration
4 months
fig.80// skillikzmodeltraininfervectorAImodel.evalrollout66%98%accuracyusage84coveragelive
// OVERVIEW

Travel Brand — a travel organisation — engaged Skillikz on genai itinerary builder: Personalised trip planning grounded in real inventory. This case study sets out the business challenge, the AI-led approach we took, the technologies involved and the measurable outcomes delivered over 4 months.

// TECHNOLOGIES
RAGClaude / GPT-4Next.jsPythonVector DBAzure OpenAI
engagement
+14%
booking intent
grounded
in inventory
mobile
first
01 // THE CHALLENGE

Travellers wanted inspiration and a plan, but rigid search and filters made trip-building tedious and impersonal.

02 // OUR APPROACH

We built a conversational itinerary builder grounded in live inventory, turning intent into bookable plans.

RAG over live inventory and content
Conversational, mobile-first planning UX
Guardrails to keep suggestions bookable
Measurement of engagement and intent
03 // THE RESULTS

Engagement tripled and booking intent rose 14%, with every suggestion grounded in what's actually available.

It turns daydreaming into a plan you can book — customers love it.

Head of Product · Travel Brand
// HOW WE'D DELIVER THIS TODAY

The AI services behind this outcome

A project like this draws on a focused set of Skillikz services — from first assessment to a working pilot and a clear path to scale.

// MORE WORK
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